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This store has earned the following certifications.
Knives / praxis folding knives
Best Buy of the Year: Zac Whitmore's Thoughtfully Designed Knife
Award-Winning Design: Winner of the "Best Buy of the Year" award, Zac Whitmore's knife is more than just a tool—it’s a trusted companion for all your adventures.
Swedish 14C28N Blade: - Edge Retention: Made from high-quality 14C28N stainless steel, this blade maintains its sharp edge effectively. - Corrosion Resistance: Ideal for various tasks, it resists corrosion to ensure long-lasting performance. - Versatile: Suitable for cutting ropes, opening packages, and handling intricate tasks.
Crossbar Lock Mechanism: - User-Friendly: Easy to operate, offering smooth action that enhances user experience. - Secure Deployment: Ensures the blade deploys securely for safe and reliable use.
Lightweight and Ergonomic Grip: - G10 Handle: Provides a durable and ergonomic grip. - Chamfered Edges and Jimping: Offers safe and comfortable handling even during extended use.
CIVIVI Customer Care: - Lifetime Service: CIVIVI knives and tools come with lifetime service against defects in material and workmanship. - USA Service Center: Offer fast and efficient service to address any requests or concerns.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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